Content moderation in the AI era: Humans are still needed across industries, says ex-Twitter trust and safety exec

Get the Full StoryAny consumer-facing company from retailers to dating apps to news sites needs someone to weed out unwanted content, whether that s hate speech, harassment or anything illegal.

Alex Popken was a longtime trust and safety executive at Twitter focusing on content moderation before leaving in 2023. She was the first employee there dedicated to moderating Twitter s advertising business when she started in 2013.

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