Why we need fewer performance reviews and more check-ins

Get the Full StoryIn her new book, leadership expert Ashley Goodall argues that check-ins are a more personal way for teams to set goals.

Performance management, if you re not familiar with the term, is the slightly Orwellian name given to the process involving goal-setting, annual or semiannual reviews and feedback, and performance ratings, and in its traditional form, it represents a kind of all-you-can-eat smorgasbord of our worst and most erroneous ideas about human performance. Goals must be set for people, because they are extrinsically motivated and otherwise probably won t do much work. Performance reviews and ratings are needed because if people aren t told where they stand and how to improve, they ll never get any better certainly not of their own volition.

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